Your advice journey

Expert planning for your financial future

We understand that getting started with a financial adviser can be daunting, so we’ve carefully designed our unique six-step process to help you get off to the best start. At each step, we’ll ensure you feel comfortable and well-informed, and you’ll always have time to reflect before making any decisions. You’ll be made fully aware of the charges and won’t have to pay anything until you’ve signed the Client Agreement Document.

Step 1. Meet and greet

The important first step in your financial planning journey with us. In a location convenient to you, this is a valuable opportunity to get to know your adviser – and for them to get to know you. Your adviser will be happy to talk you through the journey ahead.

Step 2.  The fact find

During the fact find, your adviser will ask questions to learn more about your personal circumstances, your goals and aspirations, and your attitude to risk. With a good overview of where you are now, and where you want to get to, your adviser will begin to create a financial roadmap tailored to you.

Step 3.  Setting an agenda

Once your adviser has a good understanding of your situation, they’ll talk you through the various ways in which we can help. Your adviser will work closely with you to agree any actions to be taken and prioritise them. With a clear strategy in mind, they’ll book in your next meeting, which will focus on discussing our recommendations.

Step 4.  Our recommendations

Your adviser will present a series of fully costed recommendations. This will be a carefully designed framework, created with input from our in-house experts and researchers, to help you achieve your goals. We’re confident that we can add value as your trusted financial partner of choice. If you don’t wish to go ahead with our recommendations, you won’t be charged. It’s that simple.

Step 5.  Implementation

Once you’re happy with your next steps, we’ll take your instruction to get started. Your adviser will continue to be on-hand if you have any questions and, depending on the type of services you have chosen, you’ll receive updates that are clear and easy to understand.

Step 6.  Keeping you on track

Our advised clients benefit from annual reviews, which we use to provide useful updates about how your investments and plans are performing. We’ll check that they remain appropriate for you and make changes, if needed, to keep you on track.